customer support

Wow, I was hopeful but uncertain. But sure enough, Nike pulled through with great customer service and support, approving my return of my Air Max Lunar1. Although two years old and technically right outside the defective products period, I had nothing to lose by trying a return.

Nike.com purchases: Flawed shoes, apparel and gear can be returned if manufactured less than two years ago.

After about a week of processing, I finally received notification that my return was accepted and fully refunded. I forget how I originally paid for my Lunar1 since part of my refund is on gift card. In any case, I’m more than satisfied, and both you and I know that this act will definitely make me buy another pair of Nikes very soon. Ooops, already did!